Support

Tell us what went wrong. A person reads every report.

The quickest way is from inside Kozorosa: the report button in the top bar sends what you write and a picture of your screen straight to the team that builds it, and gives you a reference to follow.

1 · In the application

Click Report an issue

It sits in the top bar, beside the assistant. Your screen is captured as you click, before the dialog covers it.

2 · Describe it

Say what happened

What you did, and what you expected instead. Mark the picture: highlight what matters, hide anything private.

3 · Send it, or keep it

Your choice, every time

Send goes straight to the team and gives you a reference. Download saves the same report as a file to send later, from this page or by email.

Or tell the assistant what went wrong: it drafts the report for you to check, and sends nothing until you do.

A report you saved

Send a report file

The file Download saved — its name starts with kozorosa-report. It is sent exactly as it is: open it in any text editor to see what it holds.

After sending

Follow a report

The application shows the status of what you sent under Report an issue → Your reports. A report sent from this page is followed here, with its reference and its key.

Read by a person

Not by a bot

Every report goes to the team that builds Kozorosa. We answer by email when you give an address and say we may.

Only what you saw

Nothing behind your back

A report holds what the dialog showed you before you sent it: your words, the picture, and technical details of the application. Never your model files.

Used for support

And for nothing else

Reports are kept while the problem is worked on and until we are sure it is fixed. The privacy policy says the rest.

Something a report cannot say? Write to hello@kozorosa.com.